LotusSingles Privacy Policy

This LotusSingles privacy policy explains what member information we collect, why we process it and how you stay in control of it at every stage. It covers your account details, verification records and the encrypted messages you exchange with matches. For rights requests or general questions, reach our team through our contact page.

Data categories

What Information We Collect

LotusSingles collects only the information needed to verify members, support matching and keep the platform safe. The categories below cover everything gathered across registration, profile completion and day-to-day use.

Account details

Your name, email address, date of birth and login credentials, used to create and secure your membership.

Profile & verification data

Photos, profile answers, identity documents and the live photo check used to confirm a member is genuine before publication.

Communication content

Messages, voice notes and video introductions exchanged through the platform, stored so conversations remain accessible to both members.

Technical & device data

Browser type, device identifiers and usage logs collected automatically to keep the platform secure and functioning correctly.

Payment-related data

Billing details for paid membership tiers, handled directly by our payment processors rather than stored on our own servers.

Processing purposes

How and Why We Use Your Data

Member data is processed for clear, limited purposes tied directly to running a private introduction platform. We do not use your information for anything outside the reasons below.

Data protection on a dating site means processing information only where it serves a specific, understandable purpose. LotusSingles uses member data to:

  • Match members based on region, relationship goals and stated preferences.
  • Verify identity and screen for fraudulent or duplicated profiles before publication.
  • Moderate conduct and respond to safety reports from members.
  • Send service communications, including account, billing and support messages.
  • Meet legal and regulatory obligations that apply to our business.

We do not process member data for unrelated advertising profiling or resell it to third parties. Any use beyond these purposes would require your separate, informed consent.

Where your data goes

Sharing, Retention and Storage

LotusSingles shares member data only with service providers who process it on our instructions, such as hosting, verification checking and payment processing partners. We never sell member data to advertisers or unrelated third parties.

Account information is retained for as long as your profile remains active. If you delete your account, associated data is removed within a reasonable period, except where a limited retention is required to meet a legal or accounting obligation. Cookies and similar tracking technologies used across the site are described separately in our cookie policy.

Member rights

Your Rights and Choices

You retain meaningful control over the personal data LotusSingles holds about you. The rights below apply to your account at any time during or after your membership.

  1. Access your data

    Request a copy of the personal information we hold about your account.

  2. Correct inaccurate details

    Ask us to update or fix information in your profile or account records that is incorrect.

  3. Delete your account

    Request permanent deletion of your profile and associated personal data, subject to limited legal retention.

  4. Object or restrict processing

    Ask us to limit or stop a specific use of your data where you have concerns about how it is processed.

  5. Withdraw consent

    Withdraw any consent you previously gave, without affecting the lawfulness of processing carried out beforehand.

To exercise any of these rights, contact our support team through the channels listed on our contact page, and we will respond to your request directly.

Security measures

How We Protect Your Information

Member data is transmitted over encrypted connections, and access to identity and verification records is restricted to the moderation team responsible for reviewing them. Every verification document is checked manually as part of the process explained on our how it works page, rather than handled by automated systems alone. On your side, we recommend using a strong, unique password for your LotusSingles account and avoiding sharing your login details with anyone.

Review Your Privacy Settings

Create your free account and set your visibility, verification and communication preferences from day one.

Membership stays private by default.